How can we Help?

Once created, you can add posts containing text and media to provide updates to your page using the ‘Add Image/Media’ button. You’re also able to integrate Strava to track your progress if you’re taking on a sporting challenge.

We also offer the ability to generate a unique QR code for your page, and custom widgets to link to your fundraising page for integration in other sites or live broadcasting software.

If you attempt to donate more than £500.00 to any fundraiser on GiveWheel, we’ll automatically offer the choice of a bank transfer rather than a card payment. If you’re looking to donate less than this, you can manually pay by bank transfer by adding /bank-transfer/ to the URL of any fundraising page.

If you are setting up a prize draw, make sure you fully understand and comply with the rules set out by the Gambling Commission. As the fundraiser, you are responsible for complying with them, and GiveWheel is unable to provide legal advice.

You may need to provide terms and conditions for the prize draw and may also need to provide a free entry route. In providing any information relating to the event, GiveWheel is not taking on any responsibility as a promoter, under the UK Code of Non-Broadcast Advertising and Direct & Promotional Marketing (CAP code) or otherwise.

You can also choose to manually add offline donations to your fundraising total without paying these to GiveWheel. To do this on a classic fundraising page, scroll to the bottom of the fundraising page and update the offline donation total. On a hero fundraising page, select Edit > Offline Donation Total. In this case, it is your responsibility to make sure these offline donations are paid to your chosen charities.

Charities can choose whether to receive donations via our non-profit disbursement partner Charities Trust (charity no. 327489) or directly via Stripe.

Charities Trust provide due diligence and secure disbursement services to over 20,000 UK charities. As well as the disbursement of donations, Charities Trust provide an automated Gift Aid reclamation service and reclaimed Gift Aid is transferred to recipient charities in a separate monthly payment once received from HMRC.

For charities receiving donations via Stripe, Gift Aid may be reclaimed directly from HMRC by the charity themselves with exportable reports available through the GiveWheel charity dashboard. For charities that receive donations either via Charities Trust or Stripe, donations are disbursed monthly, even whilst fundraising events are ongoing. For this reason, it may not be possible to change the allocation on a fundraising page once donations have been received.

For charities that receive donations via Charities Trust or Stripe, donations are disbursed monthly on the 1st, even whilst fundraising events are ongoing. It may take 10 working days for funds to reach recipient charities when disbursed via Charities Trust. Disbursements via Stripe will usually be received immediately, but may take up to three working days.

In exceptional cases, GiveWheel may facilitate fundraising for charities where they are not registered with Charities Trust/Stripe or are a non-UK charity. In this case, disbursement may take place after the event has closed, and our team will reach out to the charity directly to process payment.

GiveWheel pledges to ensure the safe and prompt transfer of donated funds to the recipient charity on behalf of the donor, without taking platform deductions. Charities have the choice of having funds distributed by our non-profit disbursement partner Charities Trust (charity no. 327489) or a direct payment via Stripe. Where a charity holds an account with GiveWheel, they can choose between these methods. Where no account is held, we’ll automatically process funds via Charities Trust.

Charities Trust provide due diligence and secure disbursement services to over 20,000 UK charities. As well as the disbursement of donations, Charities Trust provide an automated Gift Aid reclamation service and reclaimed Gift Aid is transferred to recipient charities in a separate monthly payment once received from HMRC.

For charities receiving donations via Stripe, Gift Aid may be reclaimed directly from HMRC by the charity themselves with exportable reports available through the GiveWheel charity dashboard. For charities that receive donations either via Charities Trust or Stripe, donations are disbursed monthly, even whilst fundraising events are ongoing. For this reason, it may not be possible to change the allocation on a fundraising page once donations have been received.

You’re able to amend your charities, and the split of donations between the charities at any point up until donations have been received.

Once donations have been received on a fundraising page, it is not usually possible to amend the charity selection or split – this is because GiveWheel provides immediate reporting to charities on donations received and fundraising pages created. To ensure this reporting is accurate and reliable, it is not possible to reallocate donations retrospectively. As GiveWheel transfers donations to charities on an ongoing monthly basis, whilst fundraising pages are running, it is also likely that the chosen charities will already have received these donations.

You can view a selection of the charities we support here.

If you want to fundraise for a charity not shown on the link above, get in touch. We’re often able to add new charities on the same working day.

Alternatively, if you have a contact at your chosen charity, you can provide them the following link to sign up with GiveWheel: https://www.givewheel.com/charity-register/

Donations are automatically transferred to recipient charities whilst events are ongoing, so the fundraising event date and close date will have no impact on charity receipt of donations.