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Frequently Asked

As many as you require – this can be configured any time within the administration portal.

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Yes – it is possible to export CSV data around your company for even more advanced analytics. These reports can be configured through submitting a request to GiveWheel.

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If you pay through Stripe, you will be able to see all upcoming payments on your billing page. If you pay by direct debit, this may not be possible - however you can contact GiveWheel for further details.

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At GiveWheel, we strive at all times to deliver a service that meets the requirements and expectations of our users. We understand that there may be occasions when you may not be happy with the service you have received. If our service has failed to meet your expectations, we ask that you let us know. We will try to address your concerns, learn from our mistakes and improve the service that we offer.

To raise a complaint, please visit our complaints policy.

 

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As many as you require – this can be configured any time within the administration portal.

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GiveWheel prices on a banded, rather than 'per seat' model. This means that you do not need to notify GiveWheel for incremental headcount changes. However, if headcount changes significantly e.g increases from 60 to over 100 or 400 to over 500 employees, you are required to notify GiveWheel in line with our licence agreement.

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